ProspectSoft has a simple message: “CRM is not about minimising costs, it's about clear, accessible, Customer and Supplier Intelligence”. This is achieved through basic maxims of delivering systems which communicate with people, integrate with systems and provide mobility of data.
Communication of information around the user’s organisation is essential for rapid and effective response to customer and supplier situations. Integration with other systems, particularly those in the back office, prevents wasteful duplication caused by the well-known “islands of information” syndrome. Over 90% of ProspectSoft CRM Software installations include remote and mobile users, meeting the ever-increasing demand by managers, sales and support staff who are regularly on the road, for up-to-date customer and supplier information.
The company was formed in 1994 as a specialist software house and has developed considerable expertise in mobile database solutions and systems integration. ProspectSoft CRM has evolved over the past 5 years and, following a 300% expansion in the company since the start of the millennium, CRM Softwares are now installed in the UK and 12 other countries, from Sweden to South Africa, Ireland to New Zealand and the USA. ProspectSoft delivers its CRM Solutions in the UK through 40 highly trained and qualified resellers, backed up by in-house sales, support and consulting staff. In the rest of the world, support is provided locally by distributors.
Customers range from SMEs with fewer than 25 employees, to divisions of multi-national corporations like Reed Elsevier. With SMEs as the primary target, installations are typically in the 10 to 50 seat range, although some sites have as few as 3 seats, while others have over 100. ProspectSoft CRM Software users operate in markets as diverse as IT services, vehicle components, medical equipment and wallpaper.
For further information about ProspectSoft CRM Software Solutions, please contact our Customer Services department.
