Part 1 – Integrating applications into ProspectSoft CRM
This day concentrates on integrating external applications into the ProspectSoft CRM data and application layer.
Part 2 – Customising the ProspectSoft CRM User Interface
This day concentrates on the ability to write COM objects that are triggered by specific events in the ProspectSoft user interface.
The course will finish with an Accreditation Paper.
• The ProspectSoft CRM application and database structure
• SQL select statements
• XML data formats
• Visual Basic application development and, in particular, creating COM objects in Visual Basic
• Working knowledge of how to create and load ProspectSoft CRM reports will also be useful
For ProspectSoft XML API development, developers will require a Visual Basic 6 licence (alternative XML compliant environments can be supported)