Customer Relationship Management (CRM) Software providing CRM Solutions with real, tangible benefits for all businesses with market leading flexibility, integration and mobility.
ProspectSoft CRM Software is a modular suite of Customer Relationship Management (CRM) software and solutions, primarily for the SME and small corporate user, which is based on 3 fundamental principles:
"We doubled our turnover and improved margins by 30%, with no increase in staff, by implementing ProspectSoft CRM in our telesales operation" states Anthony Moxon, Managing Director of Ink Jets and Toners Ltd.
Greg Moore, Kingfisher's Sales Director, says: "Being able to access current data from laptops while with a customer or supplier overseas has been an exceptional and invaluable benefit. Having most documents filed electronically in one central source has given us considerable time and cost savings."As these customers testify, the combination of powerful CRM systems with mobile computing, a wide range of CRM software options and unrivalled integration with accounting software packages, makes ProspectSoft the CRM software of choice for users of Access Accounting (Access Dimensions), Exchequer Software (Exchequer Enterprise), Pegasus Software (Pegasus Opera & Pegasus Opera II), Sage Software (Sage Line 50, Sage Line 100, 200 & 500), plus many other leading accounting software and manufacturing systems.
ProspectSoft CRM Software is a modular suite of Customer Relationship Management (CRM) software and solutions, primarily for the SME and small corporate user, which is based on 3 fundamental principles:
With over 20 configurable modules, ProspectSoft
CRM Software can be tailored to meet the needs of widely
differing types, sizes or structures of organisation.
While incorporating all the best features of contact
management for sales and marketing, ProspectSoft CRM
software solutions can also be deployed very effectively
in pre- and post-sales customer support or service,
to
manage, analyse and report on customer problems. Those
customers may be other businesses (B2B) or consumers
(B2C) or a combination of the two in the same database – a
unique feature in CRM software, but not an uncommon situation
for the SME – which has led to the use of ProspectSoft
CRM software and solutions in environments such as help-desks
and small call-centres. ProspectSoft CRM software is
a powerful management tool for all customer communications
and interactions; it also manages supplier relations,
as well as those of 3rd parties like consultants or inspectors,
so the system can link all elements to provide the user
with an “end-to-end” view of every business
issue.
ProspectSoft CRM software provides
extensive, out-of-the-box integration with a wide range
of popular accounting software
including Access
Dimensions,
Exchequer
Enterprise, Pegasus
Opera or Pegasus Opera II,
Sage Line 50, Line 100, Line 200 and Line 500.
This integration gives any ProspectSoft CRM user access
to sales and purchase ledgers, stock and pricing and
to sales order processing as well as a wide range of
other accounting
software functionality.
ProspectSoft CRM Software also links with Microsoft Office and Quick Address Professional.
ProspectSoft CRM software and solutions are structured
to operate the way businesses want to operate. Customer
or supplier information, including documents or accounting
data, are instantly accessible to any LAN user. The same
information is available to wide area network (WAN) users,
so staff in other offices are always up to date. This
is also true for managers, sales or service people on
the road, with laptop or tablet PCs, or PDAs, over GPRS,
3G or Wi-Fi connections. Mobile users can access and process customer information for example, to take orders
or to receive and update service calls.
At the leading edge of mobile computing, ProspectSoft has collaborated closely with Intel© before, during and since the launch of Centrino™ and is a founder member of the HP® Connect Anywhere Program.
At the leading edge of mobile computing, ProspectSoft has collaborated closely with Intel© before, during and since the launch of Centrino™ and is a founder member of the HP® Connect Anywhere Program.
