Customer
Relationship Management (CRM)
Software providing
CRM Solutions with real, tangible benefits for all
businesses with market leading flexibility, integration
and mobility.
“We doubled our turnover
and improved margins by 30%, with no increase in
staff, by implementing
ProspectSoft CRM in our telesales operation” states
Anthony Moxon, Managing Director of Ink Jets and
Toners Ltd.
Greg Moore, Kingfisher’s Sales Director,
says: “Being
able to access current data from laptops while with
a customer or supplier overseas has been an exceptional
and invaluable benefit. Having most documents filed
electronically in one central source has given us considerable
time and cost savings.”
With over 20 configurable modules, ProspectSoft
CRM Software can be tailored to meet the needs of widely
differing types, sizes or structures of organisation.
While incorporating all the best features of contact
management for sales and marketing, ProspectSoft CRM
software solutions can also be deployed very effectively
in pre- and post-sales customer support or service,
to
manage, analyse and report on customer problems. Those
customers may be other businesses (B2B) or consumers
(B2C) or a combination of the two in the same database – a
unique feature in CRM software, but not an uncommon situation
for the SME – which has led to the use of ProspectSoft
CRM software and solutions in environments such as help-desks
and small call-centres. ProspectSoft CRM software is
a powerful management tool for all customer communications
and interactions; it also manages supplier relations,
as well as those of 3rd parties like consultants or inspectors,
so the system can link all elements to provide the user
with an “end-to-end” view of every business
issue.
Accounting Software Integration and Back Office Integration
ProspectSoft CRM software provides
extensive, out-of-the-box integration with a wide range
of popular accounting software
including Access
Dimensions,
Exchequer
Enterprise, Pegasus
Opera or Pegasus Opera II,
Sage Line 50, Line 100, Line 200 and Line 500.
This integration gives any ProspectSoft CRM user access
to sales and purchase ledgers, stock and pricing and
to sales order processing as well as a wide range of
other accounting
software functionality.
